SOCIAL MEDIA TOOLS THAT CAN HELP YOU GROW YOUR BUSINESS
Your Social presence and social reputation is an important factor that drives the credibility of your brand and drives customer awareness and recall. Hence it is important for every business to actively monitor, engage and respond on social media.
Make a mark on the Social media Spectrum. With active accounts all pointing in the direction of your brand, making a larger impact in the online world.
Every activity or posts that gets created adds to the engagement factor, that influences customer behavior. It drives a chain of reactions and comments that positively influences your brand.
Your brand recall is directly proportional to the level of customer interactions that you do. Social media is the only platform, where you can do one to many interactions in real time and engage with customers in real time.
As a business, your likelihood of a sale depends on your reputation. Reputation in turn is influenced by positive and negative comments/reviews that you get. Social media platforms are the easiest way to aggregate and monitor your brand’s reputation.
You are competing with hundreds of other brands or providers, and your success depends on return customers and their word of mouth publicity. Engaging with your customers and rewarding loyalty drives long term returns and customer stickiness.
Social media today is the most influential feedback platform. Not only does it sway customer sentiments and drive sales, it also increases brand perception and recall. Being active on social media and listening and engaging with customers increases your chances of success.
SOCIAL SHOPPING CARTS
Create a social shopping cart, so that you can sell your products and services from right within the social media accounts. It remarkably reduces distraction and proportionately increases the chances of a sale.
You can create contests, surveys and questionnaires, which provide you more chances of an interaction and engagement. Every engagement increases your brand perception and reputation, and increases your brand value.
Increase new and returning customers with incentives and promoting customer loyalty and providing special offers and discounts to an exclusive group. This results in a higher adoption rate, and drives word of mouth publicity.
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